Diary
Create an appointment from the callback request when a visit is agreed.
For the calls you can’t take
Turn missed calls into clear callback requests.
Keep your existing number. When you can’t answer, Simple247 gathers what the caller needs so you can call back prepared.
Your number. Your customers. Monthly plans.
The video couldn’t load. You can read how it works below.
Built for UK sole traders and one-person businesses. Made by Blueboot Apps in York.
How it works
Keep working. Keep the enquiry.
For plumbers, gardeners, hairdressers, dog groomers and other one-person businesses. No website needed.
- 01
Your phone rings first
Answer as normal when you can. Only unanswered, busy or unreachable calls are forwarded to Simple247, using the diversion you set up with your provider.
- 02
Your caller leaves the details
Mobile callers get a text: a link to a short AI chat on Basic, or a conversation by text on Advanced. Voicemail gives callers another way to leave a message.
- 03
You call back prepared
Open the callback request to see what they need, where they are and when they’d like a call. Choose how you hear about new requests in Settings.
From enquiry to action
Know why you’re calling.
The problem, the place and the best time to call, together in one request. Call or text, add a note and record what happened.
- Problem
- A concise summary of what the caller needs.
- Urgency
- Routine, urgent or emergency context where captured.
- Place
- Postcode and job address when the caller provides them.
- Timing
- The caller’s preferred callback window.
After the callback
More than a message to call back.
Customer history
Completed work stays with the customer record for useful context next time.
Jobs & money
Record job values and payments. See work won, money collected and what’s still owed in Finance.
Ask for a Google review
Add your Google review link and choose when to send one request after a completed job, by email or text.
Choose how callers reply
A short chat. Two ways to have it.
Both plans include your Simple247 diversion number, callback dashboard, voicemail transcripts, diary, customer history, finance overview and scheduled Google review requests.
Basic
£19per month
The caller opens a link from your missed-call text and chats in their browser. If they cannot continue online, they can leave a voicemail instead.
Text receivedOpen chat link Reply in browser
Start on Basic — £19/month
The caller needs an internet connection for the chat.
Advanced
£35per month
The caller replies directly by text. The conversation stays in SMS, with no link to open. Callers who cannot continue by text can leave a voicemail instead.
Text receivedReply by text Continue in SMS
Start on Advanced — £35/month
No browser or app for the caller to open.
Monthly subscriptions. Cancel any time. Check diversion availability and charges with your phone provider before subscribing. Questions about your expected call or message volume? Talk to us first.
Payment is handled by Stripe for Blueboot Apps, the maker of Simple247. By subscribing you agree to our Terms and Privacy Policy.
Getting started
Connect your number. Check your first call.
Unsure about your phone provider? Ask us before you subscribe.
Ask about my setup- 01
Set up your business
Use your account setup email to add your business details and customise your assistant.
- 02
Forward the calls you miss
Find your allocated Simple247 number in your account. Most mobiles can turn on call forwarding themselves in a couple of minutes — your account shows the exact steps for your phone.
- 03
Optionally check the route
When your number is ready, you can call your usual business number and let it ring out. This is optional; your first real missed call can confirm the route.
- 04
Choose your alerts
Set email, text or device notifications in Settings and check you receive them. Need a hand? Contact support.
A few useful answers
Before you sign up
Want to talk through your number or provider first?
Ask a setup questionDoes Simple247 replace my business number?
No. Customers keep calling the number they already know. You conditionally divert only unanswered, busy or unreachable calls to your Simple247 number.
Will it work with my phone provider?
You need a provider that supports forwarding unanswered, busy or unreachable calls to your allocated Simple247 number. Ask your provider about availability, setup instructions, charges and what happens to your existing voicemail. If you’re unsure, contact us before subscribing.
Does the caller need an app or internet?
No app is needed. Basic uses a link to a browser chat, so the caller needs an internet connection. Advanced uses ordinary SMS replies. Voicemail is also available for callers who cannot continue by text.
How long does setup take?
It depends on your phone provider and number allocation. Adding your business details is only the first step: you also need to configure diversion and test it. Contact support if your number or setup email hasn’t arrived, or you need help getting started.
What does the monthly price include?
Your plan includes the Simple247 assistant number, missed-call follow-up, voicemail transcription, dashboard, diary, customer history, Finance overview and the features listed for that plan. Your phone provider may charge separately for call diversion; ask them about availability and rates before subscribing. The price shown is what you pay — Blueboot Apps is not VAT registered, so no VAT is added. The subscription is billed monthly through Stripe.
What happens when I answer?
The call continues normally. Simple247 is involved only when the network follows your conditional diversion.
What happens with a landline or withheld caller?
Landline and withheld callers can leave voicemail instead of using text. Withheld callers are asked to include a contact number. The message is transcribed into the callback request.
Does the assistant book or price the job?
No. It gathers practical details for your callback. It does not diagnose, quote, promise attendance or book the work.
Can I call or text the customer?
Yes. The callback request provides Call and Text actions. You record whether you reached the caller and the eventual outcome yourself.
Do I need a website to use Simple247?
No. Simple247 works from your phone number and the Simple247 dashboard. A website is not required, and if you already have one, nothing about it needs to change.
Will it work for my type of business?
Simple247 is designed for sole traders and one-person businesses, whether you travel to customers or they come to you. Add your services and coverage to the assistant’s instructions. Ask us if you have particular requirements.
Can Simple247 ask customers for a Google review?
Yes. Add your Google review link and turn on automatic review requests in Settings. For an eligible completed job, Simple247 sends at most one scheduled request using the email or SMS route you choose.
Can I cancel?
Yes. Both plans are monthly and can be cancelled any time from the billing portal in your account. Cancellation stops future billing and does not refund the current billing period. Before your Simple247 number stops working, remove its diversion with your phone provider so calls no longer forward to it.
Missed-call cover, ready when needed